WHAT WE DO
Welcome to our live chat service, where you can connect with experienced midwives and health visitors. We provide bespoke packages tailored to suit your brand's needs and can support families from pregnancy and birth to five years. Additionally, we offer Megan, our smart assistant midwife, developed by our team of professionals to assist you in your journey.
Digital Chat Services
Speak to a midwife & health visitor at the click of a button
Bespoke Packages
Bespoke packages to suit your brand requirements
Smart Technology
Discover our Smart Assistant Midwife trained by healthcare professionals
Complete Enquiry form
Consultation meeting
Embedded into your app / website
Enjoy My Online
Midwife
Regular review meetings
of data
Seamless and Effortless Integration
Our Mission
At My Online Midwife, our mission is twofold. For your brand, we focus on increasing SEO and sales, boosting website traffic, and enhancing public engagement by collecting in-depth data to help shape informed business decisions. For the community, we strive to alleviate NHS pressures. We aim to reduce the time people wait to access maternity and family based advice, offering more accessible and inclusive support for all families, regardless of ethnicity or language. By partnering with brands, we work to enhance the service-user journey and ensure we reach as many women and families as possible, providing support and advice when it's needed most.
ENHANCED SALES
Partner with us for higher sales conversions.
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A study from Forrester Research found that live chat can boost conversion rates by up to 48%.
Forrester Research (2016): "Customers who engage in live chat are 2.8 times more likely to convert into customers compared to those who don't interact with live chat."
BRAND LOYALTY
Keep your customers and see them return.
According to a 2019 study by Zendesk, 92% of customers who use live chat report being satisfied with their experience. eMarketer (2018) state "63% of consumers are more likely to return to a website that offers live chat."
TALKED ABOUT
Increase visibility to your target audience.
A 2017 study by J.D. Power, found 42% of customers who had a positive experience with live chat were more likely to recommend the business to others. Research shows that businesses offering live chat tend to have higher Net Promoter Scores (NPS), which directly correlates with a higher likelihoods of customers recommending the business.
LIKE NO OTHER
Surpass your competitors.
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Research from Salesforce (2018) showed a live chat experience gives brands the ability to offer hyper-personalised experiences to their customers, driving deeper emotional connections resulting in loyalty and trust.
WHY CHOOSE US
MONTHLY SUBSCIPTION
Discover the ease of our service with our simple affordable monthly subscription starting from £1000, without lengthy contracts! Seamlessly embed our live chat box to your website and/or app and enjoy flexibility and convenience at your fingertips.
EXPERT HEALTHCARE
PROFESSIONALS
Our team are practising NHS midwives and health visitors, meeting all requirements of NMC registration and are trained to BFI standard in infant feeding, making our service contemporary and evidence-based.
SAFE ADVICE
We emphasise safety and quality in our services. We practice according to The Nursing and Midwifery Council (NMC) standards. Service-user is our top priority, and we are dedicated to providing exceptional care.
SMART MIDWIFE
Designed with safety and evidence-based practice in mind, our Smart assistant Megan is trained by our expert professionals. We're committed to ensuring that service-users have access to the best support, anytime they need, in any language.
